The Vintage Light Bulb Company Our Returns Policy

Returns

We offer a 30 day return policy for unwanted goods however they must be returned unused, packed as received. This applies especially to our bulbs, the filaments are fragile and to prevent damage they will have been packed with care and can only be refunded if they are returned with ALL of the original inner and outer packaging, packed as received.
Please put your name in the parcel and when your return has been dispatched send us an email at vintagebulbsuk@gmail.com
You will be responsible for the cost of returning your order and your original postage charge will not be refunded for unwanted items.
We recommending using a tracked service for your returns as proof of postage will not be accepted as proof of receipt
Please allow up to 10 working days for your return to be checked and processed once it has been received at our warehouse. All refunds will be made to the original method of payment. Once we have issued the refund please allow up to 5 days for this to show on your account.

Faulty and Damaged items

Our bulbs are fragile and despite our best efforts at careful packing and handling might occasionally arrive damaged. If you receive an item that is damaged then please contact us within 14 days.

Returns address:

Unit 6 Linburn House, Station Road, Auchtermuchty, KY14 7DP

+44(0)1337 827782 Mon - Fri 9am - 4pm

VAT Number: 240790318 Registered company: 505263