Terms and Conditions

 Dispatch and Delivery
  • We dispatch orders Mon - Fri at 3.00 p.m
  • Most orders are dispatched either the same or following working day. Very occasionally during busy periods it may be 2 days later, in this case any Second Class orders will be sent First Class.
  • Guaranteed Next Day Deliveries need to be received before 1.00 p.m to be dispatched the same day, although we will try to get them out if they arrive a little bit later.
  • We ship worldwide with prices starting from £5 to Europe and £10 outside Europe. If you would like to purchase the E40 bulbs from outside of the UK then please contact us by email first.
  • We use Royal Mail for smaller orders and UPS or DHL for bulkier deliveries.
  • Our bulbs are fragile and despite our best efforts sometimes arrive damaged. If you receive an item that is damaged then please contact us within 7 days. Once returned we will replace or refund as appropriate. If you choose a replacement it will be free of any delivery charge.
  • You must obtain proof of postage for any returned parcels.
  • We have a 3 month guarantee on all of our bulbs.
  • We offer a 14 day return policy if the goods are unwanted and returned in perfect condition. Postage will not be refunded for unwanted items.

« Back